Job Description

Overview:

Food Server
A Servers primary responsibility is to ensure exceptional dining experiences for guests. You will be the face of the restaurant, interacting directly with customers to take orders, provide menu recommendations, and deliver food and beverages promptly and accurately. A friendly and professional demeanor, attention to detail, and ability to multitask will contribute to the overall success of the establishment.

• Exhibit conduct in accordance with all Gaming
  Commission Regulations, Federal and State laws and regulations, and Golden Nugget and departmental policies and procedures.
• Consistently deliver positive, courteous and professional guest service in all interactions with guests, visitors, vendors and fellow employees.
• Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service.
• Has total familiarity with the food menu, wine list and other beverages in the dining room including: cocktails and their garnishes, beer, wine and soft drinks.
• Knowledgeable about all pre-checking and/or cashiering and ticket procedures.
• Completes all set-up, opening/and or closing duties to the letter according to dining room side work charts.
• Understands memos, notices, instructions, guest checks and all related paperwork.
• Writes guest checks legibly.
• Understands all instructions and requests from fellow employees, supervisors, managers and guests.
• Relays all compliment/complaints to the manager, assistant manager or supervisor.
• Serves all guests according to dining room standards of quality.
• Maintains a pleasant and friendly attitude in dealing with guests, management and fellow employees.
• Performs other related duties as assigned by room manager, assistant manager or supervisor, which may include helping other employees perform their duties.

• One year of restaurant or customer service is preferred

• Excellent communication and interpersonal skills

• Positive attitude, enjoyment of hospitality industry

• Ability to work in a fast-paced environment while maintaining composure

• Strong multitasking and time management abilities

• Attention to detail, ensuring accurate order-taking and payment processing

• Basic math skills for handling payments and calculating tips

• Previous money handling and computerized cash register experience preferred

• Flexibility to work in shifts, including evenings, weekends, and holidays

• Physical stamina to stand, walk, and carry trays for extended periods

• Must be able to obtain Casino Employee Registration License (CER) upon hire

What we offer you:

• Opportunities for advancement

• Positive and respectful work environment where diversity is valued

• Generous employee discounts on dining, retail, amusements, and hotels

• Community volunteer opportunities

Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.

If you require alternative methods throughout the application process, contact Golden Nugget Human Resources at 609-441-8474 or via email: GNACHRInfo@gnacm.com

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