Job Description

Server Position at Big E's

Big E's is a fast-paced, high-energy workplace, with endless opportunities for skill development and advancement. Come join the best team in the Food and Beverage and the Hospitality Industries!

Starting wage: $4.74/hour plus Tips

As a Server, you would be responsible for providing food and beverage service to all guests, while following local health department standards, Suburban Inns' standards, and Suburban Inns' Core Values, as well as going above and beyond to ensure that guests are 100% satisfied.

Benefits Include:

• Employee and Friends & Family hotel and restaurant discounts
• Earned Paid Time Off for ALL Team Members
• Insurance (health, vision, dental, life) for full time Team Members
• Flexible schedules
• Holiday Pay
• 8 hours of paid volunteer time per year
• Advancement and professional growth opportunities
• Monetary recognition program
• Monetary referral program
• 100% paid maternity/paternity or adoption leave for those who qualify for FMLA
• Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations)

Position Summary:

Responsible for providing food and beverage service to all guests, while following local health department standards, Suburban Inns' Core Values, as well as going above and beyond to ensure that guests are 100% satisfied.

Essential Functions:

• Greet all guests in a friendly, positive manner.
• Inspect section prior to lunch/dinner rush.
• Obtain orders from guests ensuring accuracy.
• Ensure all guests requesting alcohol have proper ID and are over 21 years of age.
• Attempt to limit problems and liability related to customers' excessive drinking.
• Verify accuracy of the bill, and present to the guest.
• Handle all cash and credit card charges.
• Advise supervisor of any complaints.
• Complete assigned shift duties.
• Pre-bus tables.
• Run food and help others when able.
• Complete closing shift work.
• Set up and break down patio daily in season.
• Follow all Suburban Inns Processes.
• Exhibit regular and recurrent attendance records.
• Other duties as requested by management.

Position Requirements:

• Minimum Knowledge: Requires ability to interpret/extract information and/or perform arithmetic functions. Good communication skills.
• Formal Education and Job-Related Experience: None

License, Registration, and/or Certification Required: TIPS or ServSafe Alcohol Certification (May be completed upon hire)

Work Schedule: Work regularly requires or varies between day, evening, night, holiday, and/or weekend assignments. Schedule varies according to business demands and needs

Required Travel: Position does not require travel to other Suburban Inns properties or client locations. Work is completed on property.

Uniform and Appearance Guidelines:

• Uniform: A shirt and nametag will be provided. Team Members are responsible for their own pants and shoes meeting Suburban Inns specifications.
• Appearance: Hair must be kept well-groomed. All facial piercings and tattoos that are not covered by a work uniform must be approved by management. Any tattoo that is deemed offensive to co-workers, guests, vendors or others in the workplace based on racial, sexual, religious, ethnic, or other characteristics or attributes of a sensitive or legally protected nature are not permitted and must remain covered or concealed at all times.

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