Job Description

PCC (Patient Care Coordinator)
Onsite - Lehi, UT


Learn how healthcare should be delivered - help people - build a career - no healthcare experience required. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare by providing patients with access to TMS treatment. We are seeking a Patient Care Coordinator for our Lehi, UT office. Your primary responsibility will be taking inbound calls and connecting our patients to life-saving treatments.


Trigger Warning :Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people.

*Additional $1.00 differential pay for fluent Spanish/English speakers (must pass in-house assessment).


Benefits

• Accelerated healthcare career growth - rapid advancement opportunities

• Insurance benefits (Medical, Dental, Vision) and 401K

• 20 days off annually (10 PTO days and 10 Holidays)

• Employee access to Serenity's treatment options

• Access to corporate onsite gym, game room and other amenities

• Open to full or part time

Responsibilities

• Connecting with patients via phone

• Help solve problems and educate patients about TMS and Ketamine

• Coordinate with clinics for patient care

• Other relevant duties as needed.

Qualifications

• High School Diploma/ GED.

• Strong customer service mindset.

• Previous experience in customer service required

• Excellent verbal and written communication, and basic math skills.

• Well-versed in de-escalation skills and ability to connect with individuals.

About
Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.


Learn More About Us

• About Serenity Healthcare

• Serenity's Provided Services

• Meet our Patients

Serenity Healthcare

Job Tags

Holiday work, Full time, Part time,

Similar Jobs