Job Description

Job Description

Job Description

About Blue Foundry Bank
This is the Bank Where Things are Made. Blue Foundry is a bank where businesses are shaped, plans are formed, ideas are refined, solutions are built, and stuff gets done. Blue Foundry is revolutionary, bold, resourceful, roll-up-your-sleeves committed, smart, creative and fun. A Bank of movers, shakers, and makers…We are a Bank that Gets Things Done.

At Blue Foundry Bank we invest in the well-being of our most prized asset…our employees! We provide a robust array of programs and benefits to help employees advance their careers and enhance the quality of their lives. Our experiential learning and development program ensures employees are on track to grow their career as of day one.

Position Summary

The Hostess/Receptionist is the first point of contact for visitors, clients, and staff within the C-Suite/executive area, responsible for providing exceptional customer service while managing administrative tasks.

This role demands excellent organizational skills, a proactive approach to problem-solving, and the ability to maintain a welcoming and professional environment.

The ideal candidate is a multitasker who can handle various administrative duties while maintaining a polished and approachable demeanor.

The rate of pay is the minimum amount offered for this position. Blue Foundry Bank will compensate employees in a fair and equitable manner, taking into consideration education, skills, current and relevant experience, among other factors This position is eligible for incentive pay based on achievement of company and/or individual goals.

In addition, our comprehensive compensation package includes: medical, dental, and vision coverage; life insurance, short- and long-term disability insurance; 401(k)/Roth with company match up to 5%; paid time off, and 11 paid holidays; employee referral bonus; and educational reimbursement.

Primary Responsibilities

• Greet and welcome clients, visitors, and employees with a friendly and professional attitude
• Oversee visitor sign-ins and enforce security protocols
• Foster a positive experience for visitors and clients from arrival to departure
• Handle inquiries efficiently via phone, email, or in-person while maintaining confidentiality
• Distribute incoming mail (electronic & physical) and packages and handle outgoing correspondence.
• Manage appointment schedules and meeting room bookings.
• Monitor and maintain the cleanliness and organization of the reception area.
• Assist with data entry, document preparation, and general office organization
• Collaborate with community managers and facilities for repairs and maintenance requests
• Address complaints or issues promptly and escalate them to the appropriate department when necessary

Position Requirements

• High school diploma or equivalent required; associate or bachelor’s degree preferred
• 1-3 years of experience in a receptionist, administrative, or client facing customer service role
• Exceptional verbal and written communication skills.
• Customer-centric mindset with the ability to build rapport with a diverse range of individuals
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and office management software.
• Strong multitasking abilities with excellent organizational skills
• Ability to lift up to 50lbs on occasion

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, LGBTQ, national origin, disability or protected veteran status.

Come join the Blue Crew community and be part of our success!

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