Job Description

**Job Summary** The Health Information Management (HIM) Lead oversees daily HIM operations and supports process improvement initiatives within the department. This position is responsible for training new team members, monitoring quality and productivity, and assisting with assigned HIM workflows such as chart reconciliation, electronic health record (EHR) task queues, unbilled account resolution, and physician documentation deficiencies. The HIM Lead ensures compliance with organizational standards, regulatory guidelines, and supports the HIM leadership team in driving operational excellence. **Essential Functions** + Provides training, orientation, and ongoing support for new and existing HIM staff on departmental processes and systems. + Monitors daily workflows and key performance indicators for assigned HIM functions (e.g., chart reconciliation, prepping/scanning, task queues, unbilled accounts). + Identifies process gaps or performance issues and partners with HIM leadership to develop and implement corrective action plans. + Assists with HIM department operations and performs tasks as needed to ensure workflow continuity. + Tracks and reports productivity and quality metrics to HIM leadership on a routine basis. + Serves as a subject matter expert and resource for staff questions, issue resolution, and process clarification. + Supports internal audits, compliance efforts, and adherence to privacy, security, and documentation standards. + Participates in departmental meetings, training initiatives, and continuous improvement projects. + Performs other duties as assigned. + Complies with all policies and standards. **Qualifications** + 2-4 years of experience in a Health Information Management or Medical Records department required **Knowledge, Skills and Abilities** + Proficiency in EHR systems, Microsoft Excel, Word, and PowerPoint. + Strong attention to detail and ability to manage multiple priorities effectively. + Excellent interpersonal and communication skills; able to interact professionally with clinical and non-clinical staff. + Familiarity with medical terminology, documentation standards, and HIM best practices. + Ability to analyze data and generate reports to track performance and compliance. + Strong problem-solving and process improvement skills. **Licenses and Certifications** + RHIT - Registered Health Information Technician required or + RHIA - Registered Health Information Administrator required Equal Employment Opportunity This organization does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations. In addition, the facility complies with all applicable federal, state and local laws governing nondiscrimination in employment. This applies to all terms and conditions of employment including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If you are an applicant with a mental or physical disability who needs a reasonable accommodation for any part of the application or hiring process, contact the director of Human Resources at the facility to which you are seeking employment; Simply go to to obtain the main telephone number of the facility and ask for Human Resources.

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