Email/Chat Support Specialist Job at ValueAdd Research and Analytics Solutions LLP, Miami Beach, FL

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  • ValueAdd Research and Analytics Solutions LLP
  • Miami Beach, FL

Job Description

Job Description

Job Description

This is a remote position.

Join our dynamic team at ValueAdd Research and Analytics Solutions LLP as an Email/Chat Support Specialist. In this role, you will be responsible for providing exceptional customer service through email and chat channels. If you have a passion for helping customers and excellent communication skills, we want to hear from you!

Location: United States (Remote)

Responsibilities:
  • Respond to customer inquiries and issues via email and chat in a timely and professional manner
  • Provide accurate information and solutions to customers
  • Escalate complex issues to the appropriate team members
  • Maintain detailed records of customer interactions
  • Assist with other customer support tasks as needed
Qualifications:
  • High school diploma or equivalent
  • 1-2 years of experience in customer service or a related field
  • Excellent written and verbal communication skills
  • Ability to multitask and prioritize in a fast-paced environment
  • Strong problem-solving skills
  • Proficiency in Microsoft Office and CRM software

If you are looking for a rewarding opportunity to make a difference in the Environmental Services industry, apply now to join our team as an Email/Chat Support Specialist at ValueAdd Research and Analytics Solutions LLP!

Requirements
  • High school diploma or equivalent
  • 1-2 years of experience in customer service or a related field
  • Excellent written and verbal communication skills
  • Ability to multitask and prioritize in a fast-paced environment
  • Strong problem-solving skills
  • Proficiency in Microsoft Office and CRM software

Job Tags

Work at office,

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