Job Description
Cashier
The primary duties and responsibilities of a Lead cashier involve interacting with customers, providing a positive experience and ensuring that the other service staff is prepared to do the same.
Duties and Responsibilities:
· Create and maintain a positive work environment for all cashiers and staff
· Taking and Producing customers’ food (Specialty Coffee, Alcoholic and NON-Alcoholic Beverages) and drink orders
· Labeling and stocking all ingredients on easily accessible shelves
· Delivering a memorable dining experience by resolving all customer issues promptly
· Assisting with the tidying of tables, clearing leftovers and keeping the dining area neat and pleasant
· Serve as the primary point of contact for customer in the service area
· Operate POS and perform general checkout functions
· Generate reliable and accurate reports from every POS system
· Resolve cash tills when closing, ensuring the money matches the report and is stored safely
· Sales reporting
· Assist other employees with challenges
· Maintain a clean working environment by adhering to all relevant sanitary regulations and standards
Qualifications
· Previous POS and cash handling experience
· TABC & Food handling certified (Must be willing to complete certifications within 2 weeks from hire date)
· Standing or moving, for long periods of time
· General knowledge of all safety & sanitation standards
· Remaining calm in a hectic, fast-paced atmosphere
· Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency
· Displaying a positive and outwardly friendly attitude toward guests and co-workers
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